Can't download file bigger than '10GB'

Apparently i can't download file that is larger than 10GB in size. when it finished zipping the file, it tooks forever for IDM to detect it and then when it does, it shows out that the file 0 Bytes and timed out connection. I managed to download the file though by downloading each file separately. But it would be nice if i could just .zip the whole file so i dont have to download each file separately